Patient Safety

As we enter Level 5 of national restrictions, we would like to assure all patients about the measures we are taking to protect you and our staff. Patient safety is at the forefront of our operational processes here in the hospital. We would like to assure you that we follow strict National Guidelines in Infection Prevention and Control procedures at all times. 

Aut Even Infection control team

We have implemented all the necessary and recommended guidelines required to ensure patient safety during the COVID-19 pandemic. Our Infection control team are a highly qualified effective team who are following and implementing all national guidelines as they are issued. COVID-19 has brought some changes to how we operate our hospital services please be advised that this is for your safety and that of others.


Aut Even maskIf you have any symptoms of COVID-19, or have reason to believe you may have been in contact with the virus, please do not attend the hospital. Contact the following:

  • Follow HSE advice on
  • Phone their GP or Emergency services on 112 or 999
  • For further information call HSELIVE on 1850 24 1850

If you are in a high risk category and have an appointment with us, please phone us first to let us know.

Aut Even Social distancing

Outpatient Appointments

Your GP can continue to refer you here for outpatient appointments with our Consultants and the hospital will continue with its surgical procedures during Level 5 restrictions.

If you are attending the hospital for an outpatient appointment, please enter through the Outpatient Department (you will see signs for this at the main entrance). In order to ensure patient safety we ask that where possible patients attend their outpatient appointments unaccompanied. If this is not possible we ask that a patient attend with a maximum of one other person. This is for your own safety.

If you are attending for an outpatient appointment and feel you have symptoms or that you may have been exposed to COVID-19, please do not attend the appointment. We will accommodate another date for your appointment if required. Please follow the instructions from your Consultant secretary which will be explained to you in relation to the process on the day of your appointment. We ask that you do not turn up for an appointment early as we cannot accommodate people waiting for long periods of time in waiting areas. Social Distancing measures are in place in all waiting areas.

Surgical Appointments

Aut Even Hospital would like to assure all patients attending the Hospital for a surgical procedure that we are taking every precaution to manage patient safety to the highest standard.  We are following and have implemented all national guidelines; all measures are in place to protect you and our staff.

All patients must access the hospital through the main entrance only. We have two triage centres in place where patients will be asked a number of questions and have their temperature taken.

14 days pre-surgery:

It is recommended that you in so far as possible, you minimize your risk of exposure to others. Where self-isolation is not possible, it is recommended that contact is minimized with people outside of your immediate social group to the greatest possible extent and that social distancing, mask wearing, and hand washing/ sanitizing is used to minimize infection risk.

Symptoms of COVID-19:

If you experience any symptoms of COVID-19 such as cough, fever, sudden onset of shortness of breath, loss of taste or smell, generalised onset of aches and pains and/or sore throat, in the 14 days prior to your surgery, please contact your consultant’s secretary. It is also extremely important that you inform your consultant’s secretary if you have been in contact with anyone who is suspected of COVID-19 or is a confirmed COVID-19. Please make it known also if you are coming from a residential care facility. Your surgery may need to be re-scheduled, but this decision will be made by your consultant.

Swab testing for COVID-19:

Swab testing for COVID-19 is required for certain procedures. You will be advised if this is required for your surgery.  This testing will be provided by Aut Even Hospital. A member of our nursing team will ring you in advance to agree with you the date, time and location for this test to be performed. The nursing team will also ask you some health questions relating to COVID-19.

Admission day:

On admission day for your surgery you are asked to remain in your car and to ring the following number to confirm you have arrived in the car park: 056 777 5163. You will then be given instructions about when to enter the building.  Please arrive 15 minutes before your scheduled time.

Admission process:

Once you enter the hospital you will be welcomed by our staff at the screening booths. You will be given a mask if you do not have one. You will also have your temperature checked and undergo a final questionnaire relating to COVID-19 symptoms. In order to ensure patient safety, we ask that where possible patients attend unaccompaniedIf this is not possible, we ask that a patient attend with a maximum of one other person.


Visiting Restrictions

We have had no choice but to suspend the visiting of patients in Aut Even Hospital. We completely understand that this is very difficult for families and patients but this is a critical measure for the protection of all patients and staff.

Exceptions will be made only for critical and end of life patients with prior arrangement from the hospital Consultant or nurse management . Under these circumstances, visitors may be allowed to enter but could be asked to wear special protective over clothing. Children may not be granted permission to enter the hospital due to the risk of infection.

All bedrooms have a landline available beside the patient bed and we encourage families to contact patients using the landline. This can be used to make and receive calls to family members and friends also. We also recommend, where possible, using mobile phones to contact family members or friends.


Questions:Covid19 check

If you have any questions relating to the above information, please do not hesitate to contact your consultant secretary or one of the Hospital’s booking office personal on 056 7775293.



Advice for Anyone Exposed to COVID-19

Please do not attend the hospital if you have been exposed or have symptoms of COVID-19. Contact your GP immediately or contact HSE Live on 1850 24 1850. Please note that Aut Even Hospital is not a designated hospital for COVID-19 and we will not be in a position to accept patients with COVID-19.